Money Back Gurantee:
At VivaeBook, we truly wish you will enjoy everything that you order from us but if something isn’t quite right, you have 14 days to request a refund under our refund guarantee program. All other cases have to be reviewed by the customer support team, and a decision is made on a case by case basis. To request a refund, please contact the customer support team.
Customer support is open Monday to Friday from 09.00 AM – 04.00 PM (CET time zone). We try our very best to guide you and answer your questions within 12 hours on weekdays and we are closed in the weekends.
To request a refund, please contact the customer support team at:
Email: [email protected]
Phone: +44 20457 71703
If you have any questions, don’t hesitate to contacts us!